Policy Index – Floral Essence Gifts
Last updated: October 30, 2025
We want every part of your Floral Essence Gifts experience to feel transparent and worry-free.
Here you’ll find quick access to all our store policies, including production, shipping, and returns information for both our ShineOn jewelry and Art of Where (AOW) print collections.
Privacy Policy
Your trust matters to us.
Our Privacy Policy explains how we collect, use, and protect your information when you shop with us.
It also outlines how our fulfillment partners, ShineOn and Art of Where (AOW), handle data to complete your order securely.
Privacy policy – Floral Essence Gifts
Terms of Service
When you browse or shop at Floral Essence Gifts, you agree to our Terms of Service.
These terms cover how our website operates, how orders are processed, and your rights as a valued customer.
Terms of service – Floral Essence Gifts
Return & Refund Policy
Because each item is made to order, we do not accept returns for change of mind.
However, we always make things right in the rare case of a damaged, defective, or incorrect item.
You’ll find instructions here on how to request a replacement or refund.
Refund policy – Floral Essence Gifts
Shipping Policy
Our products are handcrafted and printed to order, then shipped directly from our trusted partners.
Production and shipping times vary by product type and destination.
Find details for both ShineOn (jewelry) and Art of Where (AOW) items, including estimated timelines and tracking details.
Shipping policy – Floral Essence Gifts
Need Help?
If you ever have questions about an order, a delivery, or one of our policies, we’re happy to help.
Email: harold@floralessencegifts.com
Mailing Address: Futura House, Upper Mount Standfast, St. James, BB24032, Barbados
We respond to all messages within 1–2 business days (Monday to Friday, 9 AM–5 PM AST).