Terms of service
Last updated: October 30, 2025
Welcome to Floral Essence Gifts (“we,” “us,” “our”).
By visiting our website or purchasing from our store, you agree to the following Terms of Service (“Terms”).
These Terms apply to all users of floralessencegifts.com (the “Site”), including browsers, customers, merchants, and content contributors.
Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.
1 – Online Store Terms
By using our Site, you confirm that you are at least the age of majority in your country or have parental consent.
You agree not to use our products for unlawful or unauthorized purposes and not to violate any laws in your jurisdiction.
You must not transmit worms, viruses, or malicious code.
Violation of these Terms may result in termination of your access to the Services.
2 – General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason.
Your content (excluding credit-card data) may be transferred unencrypted over various networks.
Credit-card information is always encrypted during transfer.
You may not reproduce, sell, or exploit any part of the Service without written permission from us.
Headings in this agreement are for convenience only.
3 – Accuracy and Timeliness of Information
We strive to keep our content accurate, but we are not responsible if information on this Site is incomplete, outdated, or inaccurate.
You use all information at your own risk.
We may change Site content at any time without obligation to update it.
4 – Modifications to the Service and Prices
Prices for our products may change without notice.
We may modify or discontinue any Service or product at any time.
We are not liable for changes, suspensions, or discontinuation of the Service.
5 – Products and Services
Our jewelry and print-on-demand gifts are produced through trusted fulfillment partners—ShineOn for jewelry and Art of Where for home and lifestyle products.
Some products are available exclusively online and may have limited quantities.
All purchases are subject to our Refund Policy and Shipping Policy.
We have made every effort to display product images and colors accurately, but actual results may vary depending on your screen.
We may limit sales to any person or region and may change pricing or discontinue items at any time.
We do not warrant that product quality or information will meet every expectation.
6 – Billing and Account Information
We reserve the right to refuse or cancel any order.
We may limit quantities per person, household, or order.
If we modify or cancel an order, we will notify you via the email address provided at checkout.
You agree to provide current, complete, and accurate billing information so we can complete your transactions.
For details, see our Refund Policy.
7 – Third-Party Tools and Integrations
We may give you access to optional third-party tools or integrations (for example, Shopify Pay or review apps).
We are not responsible for and have no control over these tools.
Use of third-party tools is entirely at your own risk and subject to their terms.
8 – Third-Party Links
Our Site may include links to third-party websites (such as ShineOn, Art of Where, or payment providers).
We are not responsible for the content or accuracy of such sites.
Please review their own policies before completing any transactions.
9 – User Comments and Submissions
If you send us creative ideas, reviews, or comments, you grant us permission to use them (for example, by sharing customer testimonials).
We have no obligation to maintain comments in confidence or provide compensation.
You agree that your submissions will not violate any rights of others or contain unlawful or obscene material.
You are solely responsible for your content.
10 – Personal Information
Your submission of personal data through our store is governed by our Privacy Policy.
11 – Errors and Omissions
Occasionally, our Site may contain errors or omissions related to descriptions, pricing, promotions, or availability.
We reserve the right to correct such errors and cancel or update orders accordingly, without prior notice.
12 – Prohibited Uses
You may not use this Site or its content:
(a) for unlawful purposes;
(b) to solicit others to engage in unlawful acts;
(c) to violate laws or regulations;
(d) to infringe intellectual-property rights;
(e) to harass, abuse, or discriminate;
(f) to submit false or misleading information;
(g) to upload malware or spam;
(h) to collect personal data without consent; or
(i) to interfere with the Site’s security.
We may terminate your access for violations of these Terms.
13 – Disclaimer of Warranties and Limitation of Liability
We do not guarantee that our Services will always be uninterrupted or error-free.
All products and Services are provided “as is” and “as available,” without warranties of any kind.
To the fullest extent permitted by law, Floral Essence Gifts and its affiliates will not be liable for any indirect, incidental, or consequential damages arising from your use of the Service or products, including loss of data or profits.
Some jurisdictions do not allow certain exclusions, so these limitations may not apply to you.
14 – Indemnification
You agree to indemnify and hold harmless Floral Essence Gifts, its affiliates, partners, and employees from any claim arising from your breach of these Terms or violation of any law.
15 – Severability
If any part of these Terms is deemed unlawful or unenforceable, the remaining provisions remain in full effect.
16 – Termination
You may stop using our Services at any time.
We may suspend or terminate access immediately if you fail to comply with these Terms.
All obligations and liabilities incurred prior to termination survive termination.
17 – Entire Agreement
These Terms, along with our policies (Privacy, Shipping, Refund), represent the entire agreement between you and us.
Any ambiguities will not be interpreted against the drafter.
18 – Governing Law
These Terms are governed by the laws of Barbados, without regard to conflict-of-law principles.
19 – Changes to Terms
We may update these Terms periodically.
You can review the most current version on this page.
Continued use of the Site after changes constitutes acceptance of the revised Terms.
20 – Contact Information
Questions about these Terms or any of our policies can be sent to:
Floral Essence Gifts
Email: harold@floralessencegifts.com
Mailing address: Futura House, Upper Mount Standfast, St. James, BB24032, Barbados