Floral Essence Gifts is a boutique store offering personalized, eco-conscious gifts inspired by nature’s beauty. Our bestselling birth flower tumblers are designed to celebrate life’s precious moments.

Orders are processed within 2-5 business days. During peak seasons or holidays, processing times may be extended. You’ll receive an email notification when your order ships.

We ship worldwide! Our flat-rate shipping costs are:
- United States: $4.69
- United Kingdom: $6.49
- Canada: $11.39
- Other international destinations: Calculated at checkout.

Delivery times vary:
- US & Canada: 5–12 business days.
- UK: 7–12 business days.
- Other locations: Delivery times depend on the destination.

Note: Customs fees and import taxes for international orders are the customer’s responsibility.

Once your order ships, you’ll receive a tracking number via email. Use it to monitor your package from our fulfillment center to your door.

We accept returns within 30 days of receiving your order. To be eligible, items must:
- Be in their original condition (unworn, unused, with tags, and in original packaging).
- Include proof of purchase.

Exceptions: Personalized items, sale items, and gift cards are non-returnable. For European Union customers, a 14-day cooling-off period applies.